HOW TO

How To Stop Skype From Muting Other Sounds on Windows 10? Step-by-Step Guide

Wondering how to stop Skype from muting other sounds on Windows 10? If you are using Skype regularly, you will know that Skype tends to mute or reduce the volume of other applications when you are on a Skype call. This isn’t very pleasant. Also, the worst thing about this issue is that there are no Skype options to avoid this.

Interestingly, the problem is actually not on Skype but Windows OS. As a result, there are a few methods you can try to stop Skype from muting other application sounds on Windows 10.

In this post, we will be talking about all these and more.

So, let’s cut to the chase…

How To Stop Skype From Muting Other Sounds on Windows 10?

As we have stated above that this issue is related to Windows 10, not Skype itself.

Typically, Skype is seen by Windows as a communication app. When a communication app is in use, like you are on a call or a one-on-one on that particular app, then by default, Windows will reduce the background application noise or even mute other applications.

How To Stop Skype From Muting Other Sounds on Windows 10

 

But it becomes a problem when you want to share screens on Skype. The other person will not be able to hear what is happening on the screen share session.

As a result, it is essential to stop Windows and Skype from muting other application sounds on Windows 10. In this part of the post, we will be sharing the probable solutions you can use to avoid this issue.

Is It Possible to Stop Skype from Muting Other Sounds on Windows 10?

We will be sharing several methods to stop Windows and Skype from muting background application sounds here. However, we have some critical information for you.

First of all, Skype receives very regular updates. And Microsoft tries to fix any bugs and add new features with each update.

Interestingly, after a recent update, the methods described below seem to not work for many people. So frankly, we have to admit that some of these methods might not work for you as well.

However, we can say that on older versions of Skype, these methods worked flawlessly.

As a result, we will also share some tips on avoiding this problem if you are using a new version of Skype.

Regardless of the version of Skype you are using, you should try each of these methods and see which one works for you. So here we go…

Methods to stop Windows and Skype from muting background application sounds

Method #1 From The Windows Communication Settings

As you know that Windows sees Skype as a communication app. Windows comes with settings where if Windows detects communications activity, it mutes or automatically reduces other sounds.

You will have to disable those settings, and Skype will not interfere with other applications’ sounds anymore. You can do it in 2 ways depending on the Windows version you are using. We will reveal both of those methods here. So let’s go…

On Windows 10 – Steps to Follow

  • Go to the search box at the bottom left corner of the screen on your Windows 10 PC and search for ‘Control Panel’.
  • Then, click on the ‘Control Panel’ option from the search result.
  • Next, click on the ‘Hardware and Sound’ option from the control panel page.
  • After that, click on the ‘Sound’ option from the next page.
  • In doing so, a new popup window will appear on the screen.
  • On that popup window, you have to click on the ‘Communications’ option/tab.
  • Next, click on the ‘Do nothing’ option from the Communication tab.
  • Finally, click on the ‘Ok’ button from the bottom of the popup window to save the new settings.

On Windows 7 – Steps to Follow

  • First, right-click on the ‘Volume’ icon from the bottom right corner of the screen on your Windows 7 PC.
  • Next, click on the ‘Sounds’ option. It will open a popup window.
  • So, click on the ‘Communications’ button from the popup window.
  • After that, you have to click on the ‘Do nothing’ option under the ‘When Windows detects communications activity’ section.
  • Next, click on the ‘Do nothing’ option.
  • Lastly, click on the ‘Ok’ button to save these settings.

After you have disabled the communication settings, you have to restart your computer.

Method #2 Disable the Exclusive Mode Settings

Windows has settings where you can enable or disable applications to take exclusive control of your PC. If the settings are enabled, it will allow other applications like Skype to take over your sound settings.

That means Skype will be able to mute or reduce the volume of other applications. So, we will have to disable these settings. And, here’s how to do this…

Steps to Follow – On Windows 10

We are showing this method from the perspective of a Windows 10 user. Windows 7 users should also be able to follow similar steps.

  • First of all, right-click on the ‘Volume’ icon from the bottom-right corner of the screen.
  • Then click on the ‘Open Sound Settings’ option.
  • Or you can directly go to the ‘Sound’ settings by following the steps we have provided in the previous method above.
  • Then, click on the ‘Device properties’ option from the Sound settings page.
  • Next, you have to click on the ‘Additional device properties’ from the screen’s top right corner.
  • In doing so, a new pop-up window will appear on the screen.
  • On that pop-up window, click on the ‘Advanced’ option/tab.
  • Next, uncheck both the options under the ‘Exclusive Mode’. Those options will be ‘Allow applications to take exclusive control of this device’ and ‘Give exclusive mode applications priority.’
  • So, uncheck both of them and click on the ‘OK’ button to save the settings.

After you have disabled this setting, you can restart your PC and check whether the problem still exists.

Unfortunately, if you are still facing the issue after following all the steps above, we have a few tips for you.

Tip #1 Stop Running Skype on Background

First, you can stop Skype from running in the background to combat this issue.

Many people have reported that after they have stopped Skype from running in the background, the problem is not occurring anymore. So, you can try that as well.

Tip #2 Use Skype Online

Normally, you might be using Skype using on your Windows PC by installing the Skype app from the app Windows app store. However, do you know that Skype has a ‘Skype Online’ version?

That means you can use Skype without installing the Skype app on your computer.

Rather, you can use Skype directly from your browser. This service is known as the ‘Skype Online’ or ‘Skype Web’.

This is a fully functional in-browser application from Microsoft. To access Skype online, go to Skype Web from your favorite browser and log in with your Skype account credentials.

Typically, if you are using Skype from your browser, Windows doesn’t see it as a communication app. As a result, we hope that using this tip will stop Skype from muting other applications on Windows 10.

Final Lines

In recent days, we have seen a surge in communication apps like Skype, Zoom, Google Meet, and more. And, you might be one that needs to use Skype frequently.

Microsoft has been updating the app with new features and functions from time to time. Interestingly, muting other applications during a Skype call is a feature of Windows 10.

Windows 10 see Skype as a communication app. When a phone call is running on Skype, it automatically reduces the volume or mutes other applications.

We have shown multiple methods to solve that issue. However, if you have updated your Skype, then it is possible that these methods will not work for you. As a result, we have provided some tips as well to combat this issue.

We hope this post will help you with using Skype peacefully. Do let us know if you are facing any other issues while using Skype in the comment section. And, don’t forget to share this post with others.

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